It all starts with a base – a chain bracelet or an opening link – to which you attach the charms of your choice. Each link opens to accommodate a charm. The piece of jewelry is never finished: you enrich it over time.

With a base, then a first charm. The opening link, delivered with its complimentary rope bracelet, is the simplest entry. The chain bracelet is for those who already know they will be collecting.

Yes. A charm can be attached to a chain bracelet, an open link, or a rope necklace. The system is fully interchangeable and will remain so with our future collections.

Absolutely. It's actually one of the most beautiful ways to wear Chapter Two.

Yes. Each opening link comes with a waxed cotton rope bracelet in the color of your choice.

Solid 925 sterling silver, handcrafted in workshops in Arezzo, Tuscany. Our gold-plated pieces receive a palladium barrier followed by 18-carat gold plating—it is this barrier that protects the shine over time.

A soft, dry cloth after wearing, and that's it. No silver polish or abrasive cloths: they would remove the protective layer.

It's best to take it off. Salt water and chlorine are the only real enemies of our jewelry — they handle everything else very well.

Credit card, Apple Pay, PayPal, Shop Pay, Alma, Klarna.

Yes. Transactions are encrypted and processed by Shopify Payments. We never have access to your bank details.

Please write to us as soon as possible. If your package has not yet begun preparation, we will take the necessary steps.

Within 48 business hours. You will receive your tracking number by email as soon as the package is handed over to the carrier.

A tracking link is sent to you by email upon shipment. You can also find it in your customer area.

Yes. You have 14 days from receipt to notify us of your return, then 14 days to send the item back to us — unworn, in its original case.

MAKE A RETURN

Yes. We recommend tracked shipping. Exception: if the item is defective or does not match your order, we will cover all costs.

Within a maximum of 14 days after receipt of your return, to the payment method used during the order.

Yes, through the 2-year legal guarantee of conformity. Normal wear and tear and damage related to unsuitable use are not covered.